Song Pop is a fun and addicting game. It is a trivia game that will test your knowledge in music. This is compatible with Android and iOS devices. It can also be played on the leading social media site, Facebook. Does Song Pop use data when you connect to it? You can use wi-fi and 3G to play this game. If you are using wi-fi, then you will not incur data charges. Challenge a friend and choose the best category for you. Four options will be given for each question. You will either be asked for the song’s title or the artist name. Five short clips will be played and you have a few seconds to choose your answer. If you encounter some issues on the game, don’t panic since there are Song Pop troubleshooting steps that you can do. Furthermore, there is a forum online moderated by the game’s technical support. If you’re having difficulties solving your concern, you can always let the experts know so they can help you. Here are some issues that you may encounter on Song Pop and their solutions.

Song Pop Crashes and Automatically Closes

This appears to be a problem on the application though not all users are experiencing it. The developers are aware of the issue and are currently working on it. However, since not all are affected with this issue, it is also possible that it is caused by a corrupted file. Try uninstalling and reinstalling the application. If the problem persists, send a report to the developers together with your operating system and location.

Disable Song Pop Notifications

If Song Pop notifications are enabled on your device, you will receive one when a friend starts to play the game or when you get a challenge. If you don’t want to get any of these notifications, you can disable them on your settings. Here’s how.

  1. Tap Settings on your home screen.
  2. Tap Notifications.
  3. Scroll down and find Song Pop.
  4. Turn off sounds, alerts and badges.

Stop Song Pop from Automatically Posting on Facebook

When you play the game, you will receive a message asking you to share your achievements on Song Pop to your Facebook wall. It also has the option to post them automatically for you. However, you can disable this option by doing the steps below.

  1. Click on the drop down arrow next to Home.
  2. Click Privacy Settings.
  3. Click Edit Settings next to Ads, Apps and Websites.
  4. Click Edit Settings next to Apps You Use.
  5. Click Edit next to Song Pop.
  6. Click the X button on the right side of the This App Can Also Post On Your Behalf option.
  7. Next to Post On Your Behalf: Who Can See Posts This App Makes For You On Your Facebook Timeline, choose Only Me.

How to Delete Games on Song Pop

If you want to delete Song Pop games and challenges, you can do this both on your device and on Facebook. On Android and iOS devices, swipe left to right on the game you wish to remove and tap the delete button. For Facebook, hover your mouse on the game and click on the X button to remove it.

25 thoughts on “Song Pop Troubleshooting

  1. Hello. My question pertains to Song pop free and paid versions. I am playing on a Motorola RZR MAXX. When attempting to play over my home WIFI game will not load. Background appears but no current games display. App will shut down before game loads. If I shut down WI-FI and use 3,4 G games on both versions load and play. I have a limited data plan and prefer to playover Wi-Fi. Any ideas?

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  2. Installed app, have requests waiting, but when I open it and pick login with Facebook, it makes a click noise but does nothing further. If I click play now login later, it begins to load but continues to load until I shut it off or it gives an error. I have uninstalled- reinstalled, restarted phone and still nothing. Am I missing something? Can anyone help me? Phone is HTC Incredible 2, 4G LTE.

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  3. When I’m in song pop it says my location is Leicester, but I’m actually in Birmingham and always have been. How do I change to my correct location?

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  4. I am playing and it says “X 2 Multiplier Activated” then I am unable to see the song choices for the song playing. It is blank and then I press somewhere on the screen and it chooses the song that should be there.

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  5. SONGPOP WON’T LOAD ON FACEBOOK. WHEN IT GOES TO THE SITE A WHITE WHEEL JUST SPINS ROUND & ROUND. LOVE THE GAME AND I MISS IT! PLEASE HELP!
    THANKS, REVA GOMER

    Reply
    • I AM HAVING THE SAME PROBLEM. SONGPOP WON’T LOAD. I CLICK ON THE TURNTABLE GOES ROUND AND ROUND.. AND THAT’S IT, HAVEN’T BEEN ABLE TO MAKE CONNECTIONS IN 2 DAYS NOW.. WHAT CAN I DO?

      Reply
  6. Hi there,

    Song Pop is starting to load then automatically closing. I’ve re-installed the app four times and no joy!

    Help?

    Thanks.

    Izzy

    Reply
  7. My iPad screen is stuck on “loading Songs” what can I do to be able to play again?
    Look forward to your reply
    Sue x

    Reply
  8. I have a Droid2. All of a sudden, when I tap the notification icon to start the app, it does not recognize me anymore. It gives me the option to “Quick Start!” or “Create Game”. It seems not to recognize me. I have lost all of my points/coins/song list. I (bigwino) must still be out there because people keep sending me challenges. I can’t find it. Please Help!

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  9. Keeps telling me my Adobe Flash Player needs update. I have updated, and updated and updated, but still cannot get Song Pop to open in Facebook (I play on my laptop —-NOT on a phone).

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  10. If a player on song pop is cheating can they be banned Michelle c from Sydney is cheatin very frustrating you cannot guess every song

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  11. I play under the name, tnpeleven. Played 7/9/2013, everything was fine. Tried to play 7/10/13 & game did not have any of my weekly plays or history thus starting me over from scratch as a new player.also wanted me to do a tie-in with facebook. I deleted both apps, song pop and facebook. Any ideas what went wrong?.

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  12. I’ve noticed some players have “not available” where their “challenge” button would be on their profile page. I assume they’ve somehow set their preferences so as not to receive random challenges from other players. I’ve looked everywhere on my own profile page and settings to try to find how to do this and cannot. It would be a handy thing to temporarily disable receiving challenges when going on holidays or when I have more ongoing challenges than I can keep up with. Do you know how this is done? Thank you.

    Reply
    • Oh, sorry…my apologies. I see it’s still awaiting moderation. When I refreshed the page, it had just disappeared and I thought it was deleted. My bad. :)

      Reply
  13. ONLY When playing songpop my screen rotates to half of songpop screen, its froze and I have to uninstall/reinstall. Love the game but hate the constant drama!

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  14. Help! Have not been able to get into SongPop all day long (09/15/13). It just keeps “Loading”. I am a paying member and will appreciate your looking into this matter for me ASAP.

    Reply
  15. I Always get my pop notifications and email correspondence in chinese (or something like that). Changing the language setting does not appear to help. Which setting do I have to change to get it back in my one language (dutch)

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